Legal

Cookie Policy

Effective date: 1 January 2026  |  Last updated: 1 January 2026

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They allow the site to recognise your device on return visits and remember certain information about your preferences or actions. Cookies do not contain your personal data directly, but they may link to it when combined with other information we hold.

2. Types of Cookies We Use

Strictly Necessary

Always active

Essential for the portal to function. Without them, services such as authentication, session management, and security cannot operate. These cannot be disabled.

  • Session token & authentication state
  • CSRF protection tokens
  • Cookie consent preference storage
  • Load-balancer routing cookies

Analytics & Performance

Requires consent

Help us understand how visitors interact with sinegalpoint-portal so we can improve functionality and user experience. All data is aggregated and anonymised.

  • Google Analytics 4 — page views, session duration, bounce rate
  • Hotjar — anonymised heatmaps and scroll depth
  • Internal performance monitoring (error rates, load times)

Marketing & Targeting

Requires consent

Used to show relevant advertisements and measure campaign effectiveness across partner networks. These cookies may track your browsing activity across other websites.

  • Google Ads conversion tracking
  • LinkedIn Insight Tag — B2B audience segmentation
  • Meta Pixel — retargeting for business decision-makers

3. Why We Use Cookies

  • Keep you securely logged in to the portal across page requests.
  • Remember your language, region, and display preferences.
  • Measure which features and pages deliver the most value to business users.
  • Detect and prevent fraudulent or unauthorised access.
  • Deliver personalised content and relevant service recommendations.
  • Attribute marketing spend accurately and optimise our campaigns.

4. Third-Party Cookies

Some cookies are set by third-party services embedded on sinegalpoint-portal. We do not control those cookies; each provider operates under its own privacy policy:

ProviderPurposeRetention
Google Analytics 4Traffic analysisUp to 24 months
Google AdsConversion tracking90 days
LinkedIn InsightB2B audience targeting180 days
Meta PixelRetargeting90 days
HotjarUX behaviour analysisSession / 365 days
IntercomLive chat & supportSession / 9 months

5. How to Manage & Disable Cookies

You have several options to control cookies:

Cookie Consent Banner

When you first visit sinegalpoint-portal, our consent banner lets you accept, reject, or customise non-essential cookies. You can revisit your choices at any time via the "Cookie Settings" link in the site footer.

Browser Settings

All major browsers allow you to view, block, and delete cookies via their settings menus (Chrome → Privacy & Security; Firefox → Privacy & Security; Safari → Privacy). Note: blocking strictly necessary cookies will impair portal functionality.

Opt-Out Tools

Google Analytics: install the Google Analytics Opt-Out Browser Add-on. Google Ads: visit Google Ad Settings. Meta: use the Facebook Ad Preferences page. LinkedIn: visit LinkedIn Ad Settings.

Do Not Track

We honour the Do Not Track (DNT) browser signal. When DNT is enabled, we disable analytics and marketing cookies automatically for your session.

6. Your Consent

By clicking "Accept All Cookies" on the consent banner, you agree to the placement of analytics and marketing cookies. Strictly necessary cookies are placed on the basis of our legitimate interest to operate the portal and do not require your consent under applicable law.

You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before withdrawal. To withdraw, use the Cookie Settings option in the site footer or adjust your browser settings as described above.

7. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our business practices. When we do, we will update the "Last updated" date at the top of this page and, where the changes are material, notify you via a notice on the portal or by email. We encourage you to review this page periodically.

8. Contact Us

If you have questions about this Cookie Policy or wish to exercise your rights, please contact our Data Privacy team:

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sinegalpoint-portal

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New York, NY 10118, USA

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